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    • #1828
      Ed
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        @ed-71
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        After accidentally destroying my laptop and then losing access to my e-mail accounts, I’ve been having a tough time logging into websites on an old laptop which hasn’t even been switched on in six months. So many sites insist on sending a code when a “new” computer tries to log in. This, sadly, includes the webmail interface for my e-mail account.

        I’ve finally got back into Teams. And now I’m back on NE. Somehow, while switched off in a cupboard, my old laptop’s ‘W’ key stopped working. Doubly annoying hen the onscreen keyboard keeps opening on the (non-touch) second monitor, rather than the (excellent touchscreen) built-in monitor.

        Hopefully, my laptop will be fixed sometime tomorrow, and I won’t need to keep a ‘w’ ready in the copy buffer.

      • #1829
        ptHarry
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          I’m not able to test, but a web search found this;

          To control which monitor shows the on-screen keyboard in Windows, you can set your touch screen monitor as the primary display. If you are using extended displays, the keyboard should pop up on the primary monitor when you click the touch keyboard icon.

           

        • #1830
          ptHarry
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            Right-click on your desktop and select “Display settings.” Then, click on the monitor you want to set as primary and check the box that says “Make this my main display.”

            • #1831
              Ed
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                The built-in screen is set as the primary display.

            • #1834
              ptHarry
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                On-Screen Keyboard Display Issues

                If the on-screen keyboard is not appearing on your primary monitor in Windows, there are several steps you can take to resolve this issue.
                Check Touch Keyboard Settings

                Open Settings: Go to Settings by pressing Windows + I.

                Navigate to Typing: Click on Devices, then select Typing.

                Adjust Touch Keyboard Options:
                Ensure that the option “Show the touch keyboard when no keyboard is attached” is enabled.
                If it is already enabled, try toggling it off and then back on.

                Restart and Update

                Restart Your Device: Sometimes, a simple restart can fix display issues.

                Check for Updates: Go to Settings > Windows Update and install any available updates. Restart your device afterward.

                Use the On-Screen Keyboard Shortcut

                You can also manually open the on-screen keyboard by pressing Windows + Ctrl + O. This can help determine if the keyboard appears on the correct monitor.

                Monitor Configuration

                If you are using multiple monitors, ensure that your primary monitor is set correctly. Right-click on the desktop, select Display settings, and confirm that the correct monitor is set as the primary display.

                Additional Troubleshooting

                Run Surface Diagnostic Toolkit: If you are using a Surface device, consider running the Surface Diagnostic Toolkit to identify and fix issues.

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