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    • #688
      Ed
      Keymaster
        • 219
        @ed-71
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        I now have confirmation that the “LOG IN WITH PATREON” button works.

        All logins will be handled by Patreon now as that seems to completely avoid the huge number of spam signups we’re often prone to.

      • #765
        Ed
        Keymaster
          • 219
          @ed-71
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          A couple of people have suggested that it would make sense to increase the £3.50 patron price to £4.00. It sort of simplifies it but also means I can just put £4 (ie 2 characters) instead of £3.50 (5 characters).

          It would, potentially, help the site cover it’s costs, but only if we don’t lose patrons because the modest price increase.

          • #766
            TheG
            Participant
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              @patreon_35032606
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              I can’t imagine that members would be repelled (or new ones attracted) by making it £4 instead of £3.50. If hosting is charged by the character, you might be quids in 😁

            • #790
              ptHarry
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                • 55
                • Experienced Poster
                @patreon_96291032
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                50 pence probably won’t make a lot of difference to the take-up, though bear in mind that Patreon already charges members £4.20 for the £3.50 subscription. I don’t recall Patreon ever stating that anywhere, though it’s now a while since I started it so I may have just forgotten.

                However, it’s usually best not to change three things at the same time (ie, the new forum, age restrictions and the price) otherwise it makes it harder to judge whether lost members are down to migration, unwillingness to submit to age restrictions or the price.

                 

              • #791
                Ed
                Keymaster
                  • 219
                  @ed-71
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                  It depends how you pay. I believe that via a web browser, it is the original price. If you pay via Android or iOS it costs 30% (I think) more due to extra fees added on top by Google and Apple. The worst thing is, I don’t even get the money from them until ages later. For reasons I don’t understand, Apple holds the money in their account for 75 days before passing it on to Patreon.

                  My advice would be to always use a laptop or desktop computer to avoid being ripped off.

                • #793
                  ptHarry
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                    • Experienced Poster
                    @patreon_96291032
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                    @ed: “It depends how you pay”

                    I’ve only ever visited Patreon (and Naked Experiment, until this morning) from a desktop computer.

                    But I checked the billing on Patreon — it’s treating the £3.50 as a vat-exclusive price (which I believe is not allowed in the UK, prices quoted to UK end users must always include all taxes, but VAT exclusive might be legal and normal wherever Patreon is based). So Patreon is adding 70 pence for VAT and hence the £4.20 billing.

                     

                  • #802
                    Ed
                    Keymaster
                      • 219
                      @ed-71
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                      Okay, I have no control over Patron so it’s up to them to comply with the law. I’m not VAT registered so I don’t handle that anyway.

                    • #806
                      Ed
                      Keymaster
                        • 219
                        @ed-71
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                        Does anyone know how much Apple is charging for our monthly membership?

                    • #767
                      John
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                        • 7
                        • Starter
                        @patreon_96273855
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                        I don’t have an issue. Assume you were updating, I couldn’t get on the site last night, got an error message, but all good today

                        • #768
                          Ed
                          Keymaster
                            • 219
                            @ed-71
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                            What was the error message? I wasn’t even online last night.

                          • #769
                            TheG
                            Participant
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                              @patreon_35032606
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                              After I logged in to see and reply to the pricing question, I logged out before remembering I was going to have another quick look around the site. When I tried to log back in, the Patreon login screen gave an error which I assumed was a Patreon problem. It was the same on the community site. It was working again the next time I tried it later in the evening. The sites seemed to be working – I didn’t notice that they weren’t – I assumed it was just the Patreon login temporarily broken at their end, not nakedexperiment.

                            • #770
                              Ed
                              Keymaster
                                • 219
                                @ed-71
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                                It could be Patreon but I’ve not heard of any problems at their end. What was the error (ie what did it say)?

                              • #774
                                TheG
                                Participant
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                                  @patreon_35032606
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                                  I don’t actually remember but I wonder if it was a fairly empty page with a 505 internal server error. I’ve seen one recently, and can’t think where else it would have been. I’ve seen those in the past on a test site when the database doesn’t reply quickly enough to the web server. Or it can happen if the database gets an invalid query from the web server, but in that situation you’d hope the Patreon add-in you’re using would deal with the error using a friendly message and not throw a 505 wobbler.

                                  There’s a very high chance I’m talking bollocks as usual!!

                                • #775
                                  Ed
                                  Keymaster
                                    • 219
                                    @ed-71
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                                    Patreon gives pretty minimal support for the WordPress plugin so I wouldn’t count on anything.

                                    There are no server issues in the log for this site.

                                    I can’t find anything wrong anywhere. Did anyone else have a problem?

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